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6 troubleshooting, Determine current system state, Troubleshooting and fru identification – HP 9000 rp5400 Servers User Manual

Page 73: Problem symptoms and repair actions

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6 Troubleshooting

Determine Current System State

To determine the current system state of an rp54xx server, first note the state of all LED indicators
on the front panel. Processing this information using the decoders provided can greatly reduce
the amount of time required to repair a suspected system fault.

The following procedure lists the tools available to aid you in determining the current system
state.

1.

Determine if you can get a system prompt and if so, what kind of prompt.

Screen Prompt

Software System

Main Menu: Enter command or menu>

Boot Console Handler (BCH)

GSP>

Guardian Service Processor (GSP)

ISL>

Initial System Loader (ISL)

Prompt varies depending on UNIX state

HP UNIX (HP-UX)

2.

Decode the

Run/Attention/Fault LED States

.

3.

Decode the

PCI I/O LED States

.

4.

Decode the

Fan, Power Supply, and Disk LED States

.

5.

Decode the

GSP LED States

.

6.

Decode the

LAN/SCSI LED States

.

Troubleshooting and FRU identification

Once you have determined the current system state, you must troubleshoot the system to
determine what the problem symptoms are and what repair actions to take.

Problem Symptoms and Repair Actions

Use this guide to assist you in repairing the system by matching the problem symptom with the
appropriate troubleshooting step.

Determine Current System State

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