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HP Hitachi Dynamic Link Manager Software User Manual

Page 84

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An application that uses the dmaadmin service is being executed.

This error does not affect the data on the HDLM management-target

devices. If you restart the host and then activate the disk in the Disk

Management window of Windows, this error will not appear. To prevent

this error from occurring, perform the following before installing HDLM:

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When a mirror disk volume that uses a dynamic disk exists among the

HDLM management-target devices
Close the management console for the disk.

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When the application that uses the dmaadmin service is being

executed
Stop the application that uses the dmaadmin service.

In Windows Server 2003 (excluding IPF versions) and Windows Server

2008 (excluding IPF versions), boot disk environments that use the GUID

Partition Table (GPT) are not supported.

In Windows Server 2003 (excluding x86 versions) and Windows Server

2008 (excluding x86 versions), we recommend that you install HDLM in a

folder other than Program Files.

When installing HDLM, the name of the HDLM installation folder and the

names of all its parent folders must satisfy all of the following conditions:

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The name must not be a reserved name specified in Windows.
Reserved names include names like CON, AUX, COM1 to COM9, LPT1 to
LPT9, PRN, and NUL.

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The name must be made by using only the following characters:
A - Z, a - z, 0 - 9, -, _, ., @, or a single byte space

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The last character cannot be a single byte space.

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The name cannot contain two or more single byte spaces in a row.

If you attempt to install HDLM in a folder that does not satisfy these

conditions, problems such as those described in

Table 3-10 Problems and

What to Do When Specifying a Folder That Does Not Satisfy the

Conditions for an HDLM Installation on page 3-18

might occur. If this

happens, reinstall HDLM by following the procedures given below.

Table 3-10 Problems and What to Do When Specifying a Folder That

Does Not Satisfy the Conditions for an HDLM Installation

Problem

What to do

An internal error occurred and the

installation was interrupted.

Specify a folder that satisfies the above

conditions and re-install the HDLM.

After the installation has finished, the

error information could not be collected

when the DLMgetras utility for collecting

HDLM error information was executed.

Uninstall HDLM, and then re-install it by

specifying a folder that satisfies the

above conditions.

When installing HDLM in Windows Server 2008, perform the following

operation before the installation to make sure applications cannot access

the HDLM management-target disks.

3-18

Creating an HDLM Environment

Hitachi Dynamic Link Manager User Guide (for Windows(R))

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