HP Hitachi Dynamic Link Manager Software - Manual (Page 83)

Windows-installation-drive:\Program Files (x86)\HDVM\HBaseAgent
\util\bin
HDLM-installation-folder\bin
HDLM-installation-folder\lib
For other versions of Windows:
Windows-installation-drive:\Program Files\Common Files\Hitachi
Windows-installation-drive:\Program Files\HDVM\HBaseAgent\bin
Windows-installation-drive:\Program Files\HDVM\HBaseAgent\util
\bin
HDLM-installation-folder\bin
HDLM-installation-folder\lib
For Windows Server 2003 SP1 and Windows Server 2003 R2 (with no
service pack), if you do not want to use one of the above methods, you
can use a Microsoft hotfix to start the HDLM manager. For details about
how to obtain and use the hotfix and how it will affect the system, contact
Microsoft.
• HDLM uses the Windows Installer service. Therefore, when you install
HDLM, take the following precautions:
a
.
In the Startup Type setting for the Windows Installer service, specify
Manual or Automatic.
b
.
Before installing HDLM, make sure that no other programs are using
the Windows Installer service.
If you install HDLM while the Startup Type setting for the Windows
Installer service is disabled or while another program is using the
Windows Installer service, the following message will appear and the
installation might fail:
KAPL09034-E An Internal error occurred in the HDLM Installer.
Code = -99 nnnnn
If this message appears during a new installation of HDLM:
Confirm that conditions 1 and 2 above are met, and then install HDLM
again.
If this message appears during an upgrade or re-installation of HDLM:
Confirm that conditions 1 and 2 above are met, and then re-attempt
an upgrade or re-installation of HDLM.
Be aware that even though an upgrade or re-installation of HDLM
failed, the Add/Remove Programs window might indicate that HDLM
has been installed normally.
• If you install HDLM when either of the following conditions exists, an error
might be displayed for the mirror disk in the Disk Management window of
Windows.
¢
A mirror disk volume that uses a Windows dynamic disk exists among
the HDLM management-target devices
Creating an HDLM Environment
3-17
Hitachi Dynamic Link Manager User Guide (for Windows(R))