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If you have problems – Xerox DocuPrint NC60 User Manual

Page 164

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Upgrading the Printer Software

4-30

DocuPrint NC60 System Administrator Guide

If you have problems:

• If having problems with time-outs when sending the

file using a proxy server try turning off the proxy
server and sending the file again. Alternatively, the
printer IP address can be entered individually as an
address for which a proxy should not be used.

• Check your browser version to be sure your are using

the correct version. The upgrade procedure requires
Netscape 3.0 or later or Internet Explorer 4.0 or later

• Try to ping the printer to make sure it is a valid ip

address

• In addition consult the section “General

Troubleshooting” (page 4-32).