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If you have problems – Xerox DocuPrint NC60 User Manual

Page 159

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Upgrading the Printer Software

Chapter 4: Maintaining the Printer

4-25

If you have problems:

• Make sure you are using an IEEE B1284 compliant

cable.

• Make sure the printer’s parallel port Mode is set to

Auto.

• If running a DOS window from Windows 95 make sure

that one of your printers through Settings/Printers is
mapped directly to LPT 1 (not redirected to a network
queue). Also check the port settings by selecting the
Port Settings... button on the Details tab dialog. Make
sure the selection Spool MS-DOS Print Jobs is
selected. If still having problems after making these
settings, try powering your PC off and on.

• (Windows Users) If experiencing time-outs on the host

PC (“Problem detected on parallel port, Abort, Retry,
Fail”) then you need to set the port to an infinite
time-out against busy on the printer. From the
command line or as an entry in autoexec.bat type the
following command:

mode lpt1:,,b (two commas following the colon)

The “b” option sets the port for infinite time-out. After
setting the port to an infinite time-out, try using the
copy command again. If the command prompt does
not appear within 20 minutes a ctrl-break can be used
to abort the copy command without rebooting your
computer.

• Windows 3.11 users should turn off Print Manager.

• In addition consult the section “General

Troubleshooting” (page 4-32).