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ProSoft Technology MVI56-104S User Manual

Page 93

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Diagnostics and Troubleshooting

MVI56-104S ♦ ControlLogix Platform

User Manual

IEC 60870-5-104 Server Communication Module


ProSoft Technology, Inc.

Page 93 of 188

November 18, 2009

4.4

Clearing a Fault Condition

Typically, if the OK LED on the front of the module turns RED for more than ten
seconds, a hardware problem has been detected in the module or the program
has exited.

To clear the condition, follow these steps:

1 Turn off power to the rack.
2 Remove the card from the rack.
3 Verify that all jumpers are set correctly.
4 If the module requires a Compact Flash card, verify that the card is installed

correctly.

5 Re-insert the card in the rack and turn the power back on.
6 Verify correct configuration data is being transferred to the module from the

ControlLogix processor.

If the module's OK LED does not turn GREEN, verify that the module is inserted
completely into the rack. If this does not cure the problem, contact ProSoft
Technology Technical Support.

4.5 Troubleshooting

Use the following troubleshooting steps if you encounter problems when the
module is powered up. If these steps do not resolve your problem, please contact
ProSoft Technology Technical Support.

Processor Errors

Problem Description

Steps to take

Processor Fault

Verify that the module is plugged into the slot that has been configured for
the module in the I/O Configuration of RSLogix.

Verify that the slot location in the rack has been configured correctly in the
ladder logic.

Processor I/O LED
flashes

This indicates a problem with backplane communications. A problem
could exist between the processor and any installed I/O module, not just
the . Verify that all modules in the rack are correctly
configured in the ladder logic.

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