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3 resolving ags faults using the me-arc – Magnum Energy ME-ARC Remote User Manual

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© 2014 Magnum Energy, Inc.

Using an AGS Module: Troubleshooting

7.3.3

Resolving AGS Faults using the ME-ARC

Should an AGS fault occur, use your ME-ARC remote and the information in this section to resolve

the issue.
• Fault Gen Run – The generator successfully started and ran for more than two minutes, but

the generator unexpectedly stopped before the active AGS autostop condition was fi nished.

Info: The AGS controller determines the generator is running by monitoring the gen

run sense voltage/signal. When this gen run sense voltage/signal is no longer available,

the AGS thinks the generator is off or has stopped.

Info: Fault Gen Run detection is not active if the generator is manually started.

Remedy: A) If the generator is still running: Confi rm you are getting the correct gen

run sense signal to the AGS controller. Refer to your ME-AGS-N owner’s manual.
B) If the generator is not running: Check the generator for fault codes and adequate

fuel. If neither is an issue, check the generator’s owner’s manual for troubleshooting

tips to determine why it may have shut down on its own.

For the faults listed below, refer to the Remedy immediately following.
• Fault

Amp – The generator failed to autostart and run per the SETUP: 04C Gen Run Amps

menu’s start parameters.

• Fault

Exercise – The generator failed to autostart and run per the SETUP: 04H Gen Exercise

menu’s start parameters.

• Fault

SOC – The generator failed to autostart and run per the SETUP: 04D Gen Run SOC

menu’s start parameters.

• Fault

Temp

– The generator failed to autostart and run per the SETUP: 04E Gen Run Temp

menu’s start parameters.

• Fault

Test – The generator failed to autostart and run after the red TEST button is pressed

on the AGS controller.
Note: The ME-ARC can be set to manually turn the generator on and off, which can be used

to test the generator wiring to the AGS.

• Fault

Time – The generator failed to autostart and run per the SETUP: 04B Gen Run Time

menu’s start parameters.

• Fault

Topoff

– The generator failed to autostart and run per the SETUP: 04G Quiet Time

Topoff start parameters.

• Fault

VDC

– The generator failed to autostart and run per the SETUP: 04A Gen Run VDC

menu’s start parameters.

• Fault

100%

SOC – The generator failed to autostart and run per the SETUP: 04K Gen 100%

SOC Start Days menu’s start parameters.

Remedy: One of the above fault messages may display on the ARC remote when:
A) The AGS attempts to start the generator four times, but the generator failed to

start and run per the specifi c autostart parameters; or,
B) The generator started, but did not provide the correct gen run sense signal to the

AGS controller. For any scenario above, refer to the Troubleshooting section in your

ME-AGS-N owner’s manual.

• Fault

MaxRn – The generator has turned off because the gen run time—after autostarting—

has exceeded the SETUP: 04F Max Gen Run Time setting.

Info: The Max Gen Run Time menu uses the SETUP: 04B Gen Run Time display to

determine the generator’s run time. Cooldown and warm-up times are not included in

the Gen Run Time display.