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4 generator category (4xx) – SMA SI 3.0-11 User Manual

Page 56

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9  Troubleshooting

SMA Solar Technology AG

56

SI30M-44M-60H-80H-BE-en-30

Operating Manual

9.4.4 Generator Category (4xx)

F 376 ExtCtcNotClose

3

Tie switch does not close.

• Ensure that the triggering of the tie switch

is correct.

• Ensure that the tie switch is correctly

wired.

• Ensure that the feedback contact is

correctly connected.

W 380 VAcExtPhsFailS1

1

The line conductors of the

measured AC voltage at

connections VExt and AC2

do not match.

• Ensure that the neutral conductor and line

conductor are correctly connected to the

connection ExtVtg.

• Ensure that the neutral conductor and line

conductor are correctly connected to

connection AC2.

• Ensure that the connections ExtVtg and

AC2 are connected to the same line

conductor.

W 381 VAcExtPhsFailS2

1

W 383 HotAcBusSlv1

1

When the tie switch is open,

AC voltage from an

unknown source is present at

connection AC2.

• Ensure that the triggering of the tie switch

is correct.

• Ensure that the tie switch is correctly

wired.

W 384 HotAcBusSlv2

1

No.

Name

Level Cause

Corrective measures

W 401 GnRevPwrProt 1

AC sources in the

system are driving the

generator. The reverse

power in the generator

has been exceeded for

too long.

• Adjust the generator request to the properties of the

AC sources in the system and the loads, e.g., for PV

inverters preferably request the generator at night.

If the generator can absorb reverse power, adjust

the settings for reverse power (see the Sunny Island

inverter installation manual).

No.

Name

Level Cause

Corrective measures

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