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Linux services needed, Miscellaneous information, Procedure – Dialogic IMG 1004 User Manual

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Installation and Setup

40

Linux Services Needed

The services such as DHCP and SNTP can be run on the Linux Server that the GCEMS is loaded

on or can be set up to run on a separate machine. For ease of configuration the services

should run from the same machine. The services below are installed on the GCEMS server

when Linux Red Hat Enterprise is installed. These services can be used to work with the IMG

1010

DHCP (Dynamic Host Configuration Protocol)

Required to perform BootP function for the IMG 1010. The BootP server and the IMG

1010's must be on the same subnet.

FTP Server (Daemon) (vsftpd)

Required to download the system software to the IMG 1010.

SNTP (Simple Network Time Protocol) Server

Required to synchronize the time on the IMG 1010. Must be co-located with the FTP

server.

NFS (Network File System)

Used to download packaged treatments to the IMG 1010.

VNC

Used for remote monitoring and configuration. Installing the VNC application will be

beneficial because Dialogic Technical Support Personnel will use this application to

diagnose any issues that may arise.

Miscellaneous Information

NOTE: If you purchased your server through Dialogic or IMG 1010 supplier the software

should already be installed along with all services. If this is the case then setting IP addresses

and retrieving the latest version of software is needed and most steps below can be avoided.

If software is already installed proceed to

IMG 1010-Downloading System Software

. If GCEMS

server was purchased without software or the customer will provide its own server then follow

instructions below.

Procedure:

1.

If not already configured when Linux Red Hat Enterprise OS was installed then a Linux

user must be configured. This user will be given the name excelsw and is the user

configured to run the GCEMS software etc. See the

Configuring the Linux User (excelsw)

to configure the excelsw user.

2.

Once the Linux user is created the next step is to install the GCEMS software onto the

GCEMS server. See

Installing GCEMS Software

for information on accomplishing this.

3.

After the GCEMS sofware is installed then the GCEMS software must be configured and

the nfs, dhcpd, vsftpd, and ntp services need to be configured and started. See

Configure

GCEMS and Start Linux Services

link for more information on how to accomplish this.

4.

The software is loaded, the GCEMS is configured and the Linux Services are configured

and running. The next step is to download the IMG system software from the GCEMS

server to the IMG. See

IMG 1010-Downloading IMG System Software

or IMG 1004

Downloading IMG System Software

5.

Once software is downloaded and GCEMS software has been installed the GCEMS will

need to be started. See

Starting GateControl EMS

topic on how to start the GCEMS

application.

6.

Once GCEMS is started the ClientView will need to be started. See

Starting ClientView

on

how to start the ClientView application.

7.

Once ClientView is started and you can configure the IMG 1010 the next step is to

configure the GCEMS so that you can get remote access. See

Configuring Remote

Desktop

for information on configuring and running RealVNC remote access.