Dialogic DIALOG/4 User Manual

Ialog/4, Configuration, Installation

IALOG/4

™

Configuration

Installation

Warranty Period

RMA Process

Regulatory Notices

05-0408-003

Dialogic Corporation.

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Protect Yourself from Electric Shock

To reduce the risk of electric shock:

■ Switch off the power and remove power cords

before opening the PC cover to install the
DIALOG/4.

■ Do not re-attach power cords and switch on power to

the computer while the PC cover is removed.

Protect the Board from Static Electricity

Computer boards are static-sensitive and can be
damaged by touching or handling them. To prevent
damage from static electricity, do the following:

■ Wear a grounded, static-dissipative wrist-strap for

the entire hardware installation.

■ Keep the board in its anti-static container when it is

not being handled.

■ Work at a static-safe work area (see Figure 1).

Ground

Common

Ground

Point

Grounded Static-Dissipative

Wrist Strap

Grounded

Static-Dissippative

Mat

Figure 1. Static-safe work area

A static-safe work area consists of a grounded static-
dissipative wrist strap and a work surface covered with
or composed of a grounded static-dissipative material.
The work surface drains electrical charges from conduc-
tive materials when the materials are placed on the sur-
face. The grounded static-dissipative wrist strap drains
static charge from the person wearing the strap. Both
components ensure that static charges are drained at a
rate and current level that are safe. Both must be used
any time a person is handling any component.

Read Your Software Documentation

Your application software or Dialogic software release
(hereinafter collectively called “voice software”) may
have special installation or configuration instructions or
requirements. Be sure to read all software document-
ation for any such instructions or requirements.

Installation Order

You can install the DIALOG/4 and voice software in
any order, but Dialogic recommends that you install the
voice software first when running in a Windows



95 or

Windows NT



environment, and the board first in any

other operating system environment.

DIALOG/4 Factory Defaults

You may be able to use the factory defaults when install-
ing the DIALOG/4 board. Read through these instruc-
tions and check for possible interrupt level (IRQ) and
memory address conflicts between the DIALOG/4 board
and other software or hardware devices (for example,
video card or CD ROM controller card) before installing
the board.

Note:

If you own a software utility that can determine

what IRQs and memory addresses are in use, run it to
help determine potential conflicts before installing the
DIALOG/4. Some voice software includes such a soft-
ware utility, or a separate board configuration utility, to
help with the DIALOG/4 installation and configuration.

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Installing More than One Voice Board (JP7)

You can install up to 16 DIALOG/4 and compatible
voice boards in a system. One and only of these boards
can have the jumper installed on JP7 (see Figure 2):

■ One board: Leave the jumper on JP7 installed

(default).

■ Multiple boards: Remove the jumper on JP7 from

all but one board.

1 2 3 4

1:2

JP7

Figure 2. Top edge view of JP6/5 and SW1 and side
view of JP1 and JP7.

Set the Hardware Interrupt Level (JP1)

The default hardware interrupt level (IRQ) is IRQ 2/9;
IRQ 2 is used when the board is installed in an XT-type
PC and IRQ 9 is used with an AT-type PC.

Change the IRQ by moving the jumper on jumper block
JP1 (see figure 2) if the default interrupt is in use by
another device.

Note:

Set every DIALOG/4 board in the system to the

same IRQ level.

Set the Memory Address

Each DIALOG/4 and compatible voice board installed
in a computer must have a unique memory address
consisting of a base memory address segment and an
offset address.

Set the Base Memory Address Segment
(JP5 and JP6)

The default base memory address segment for the
DIALOG/4 is D000H (Hexadecimal). Generally, you
should use the default unless there are more than eight
boards in your system or if other non-Dialogic devices
in your system must use the D000H segment. Select the
base address memory segment with jumpers JP5 and JP6
as follows:

Base Address
(Hex)

JP6 / JP5

Top Edge View

JP6

JP5

D000
(default)

removed

A000

†

removed

installed

B000

†

installed

C000

‡

installed

removed

Be aware of possible conflicts with devices that often use

these segments: † video adapters; ‡ disk controller BIOS.

Set the Offset Address (SW1:1, 2, 3)

The default offset address for the DIALOG/4 board is
0000H. If you need to change an offset address, set the
switches 1, 2, and 3 on SW1 as follows:

Offset
Address

SW1:1, 2, 3

Top Edge

— SW1: Switches —

(Hex)

View

0000*
(default)

1 2 3 4

off

2000*

1 2 3 4

off

4000*

1 2 3 4

off

6000*

1 2 3 4

off

8000

1 2 3 4

off

A000

1 2 3 4

off

C000

1 2 3 4

off

E000

1 2 3 4

* Base memory address segment B000H does not support

offset address settings 0000H – 6000H.

■ While you can set only one DIALOG/4 board to an

offset, you can set multiple DIALOG/4 and compat-
ible voice boards to consecutive offsets within a base
memory segment as shown in the following example.

Board

Base:Offset (Hex)

Lines

1
2
3

D000:0000
D000:2000
D000:4000

1–4
5–8
9–12

■ Write the IRQ level and memory address settings

below for future reference:

IRQ

Base

Offset

Lines/Board

DIALOG/4 Physical Description

JP101

JP1

JP7

SW1

JP201

JP301

JP401

Part

J1–J2

JP1

JP5–
JP6

JP7

JP101–
JP401

SW1

Function

RJ-14 jack for interface with PBX or
CO lines

Jumper block to set interrupt level

Jumper pins to set base memory
segment

Jumper pins to enable hardware
interrupt circuitry

Jumper pins to set ring detection
threshold
Switches to set the offset address and
default hook switch state