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Dialogic IMG 1004 User Manual

Page 116

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Installation and Setup

108

Before You Begin

Verify you have unpacked, mounted, and connected power to the GCEMS server

(Linux Server) and IMG 1004. See the manufacturer's instructions for installation

procedures.

Verify that you have acquired IP Addresses for the IMG 1004 and the GCEMS

server.

Verify that you have the correct MAC address from the IMG 1004. The MAC

address is displayed on a label located on the rear of IMG 1004 chassis.

Verify the latest IMG 1004 system software file has been acquired. This file is on

the software discs supplied or can be downloaded after logging in to the Dialogic

Technical Support website. http://www.dialogic.com/support and selecting

Software Downloads BBS. (You must have login access to both the support site

and the BBS site in order to be able to download software)

Verify the latest GCEMS software files (IMG_10.x.xxx and

IMGUserInterface_10.5.x.xxx) have been acquired. The files are located on the

software discs supplied or can be downloaded after logging in to the Dialogic

Technical Support Website. http://www.dialogic.com/support and selecting

Software Downloads

Linux Services Needed

The services such as DHCP and SNTP can either be run on the Linux Server that the

GCEMS is loaded on or can be set up to run on a separate machine. For ease of

configuration, Dialogic the services should run from the same machine. The services

below are installed on the GCEMS server when Linux Red Hat Enterprise is installed.

These services can be used to work with the IMG 1004

DHCP (Dynamic Host Configuration Protocol)

Required to perform BootP function for the IMG 1004. The BootP server and

the IMG 1004's must be on the same subnet.

FTP Server (Daemon)

Required to download the system software to the IMG 1004.

SNTP (Simple Network Time Protocol) Server

Required to synchronize the time on the IMG 1004. Must co-locate with the FTP

server.

NFS (Network File System)

Used to download packaged treatments to the IMG 1004.

VNC

Used for remote monitoring and configuration. Installing the VNC application is

beneficial because Dialogic Technical Support Personnel will use this application

to diagnose any issues that may arise.


Miscellaneous Information

NOTE: If you purchased your server through Dialogic or IMG 1004 supplier the

software should already be installed along with all services. If this is the case then

setting IP addresses and retrieving the latest version of software is needed and most

steps below can be avoided. If software is already installed proceed to

IMG 1004-

Downloading System Software

. If GCEMS server was purchased without software or

the customer will provide its own server then follow instructions below.