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Img 1004 - downloading system software - img1004, Procedure, Troubleshooting – Dialogic IMG 1004 User Manual

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IMG 1004 - Software Installation and Setup

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IMG 1004 - Downloading System Software - IMG1004

Topic Location:

IMG 1004-Installation and Setup Guide > IMG 1004-Software Installation and Setup

Procedure:

1.

Once all services are running and the IMG 1004 software build is available and

installed on GCEMS server, power on the unit by toggling the power switch on

the rear Power Module to 1(ON).

2.

The IMG 1004 will now get the software load from the GCEMS server. The IMG

1004 utilizes the LED's on the front panel to display different aspects of the boot

sequence. As the IMG 1004 goes through its boot process the LED's will indicate

what part of the boot process the IMG 1004 is checking and if any problems

occurred. When the LED's go through the Download Complete state shown in

the table below, then software has completed its download. Once the download

is complete the LED's will change to the status of each respective aspect and is

ready for configuration. See the Front Panel Status LED's link for more

information on LED status during the booting process

IMG 1004

Display

Power

Alarm

Timing

ENET

0

ENET1

Span

0

Span

1

Span

2

Span

3

Download

Complete

Status

Solid

Green

Status

Status

Status

Solid

Green

Solid

Green

Solid

Green

Solid

Green

System

Software

Complete

Status

Status

Status

Status

Status

Status

Status

Status

Status

3.

If the above steps do not happen and the IMG 1004 will not load software see

the Troubleshooting section below.

Troubleshooting

If the software load does not transfer to the IMG 1004, check the following:

Verify that the Linux firewall is disabled.

Verify that DHCP and VSFTP services are running.

Verify that the etc/dhcpd.conf file is correct

Verify that the switch bin file is in the correct location (/home/excelsw/ftpBuilds).

Verify that the link to the switch bin created in /home/excelsw/ftpBuilds is

correct.

Example:

img1004_id0106.bin -> img1004_ver1050xxx_id0106.bin

Note: Script Tool lnimg can be used to create this link.