Artesyn ATCA 7370 / ATCA 7370-S Installation and Use (January 2015) - Manual (Page 251)

Appendix A
ATCA-7370/ATCA-7370-S Installation and Use (6806800P54H) 251
A
Troubleshooting
A.1 Error List
This chapter can be taken as an error list for detecting erroneous configurations and strange
behaviors. It cannot replace a serious and sophisticated pre- and post-sales support during
application development.
If it is not possible to fix a problem with the help of this chapter, contact your local sales
representative or Field Application Engineer (FAE) for further support.
A.1.1 CPU Blade is Not Functioning Properly
The following table lists the errors, reasons and solutions for which the CPU blade is not
functioning properly.
Errors Possible Reasons Solution
 The power good LED is not
lit
 The out-of-service LED is lit
 The hot swap LED is not lit
when the hot swap latch is
opened, or lits when the
latch is closed
 The console redirection
does not display BIOS POST
 The BIOS output does not
include the expected data
 The blade does not answer
to ping
 There is an IPMI alarm
The embedded software in the
hardware units is not consistent
with the product release. Verify the software is
consistent with the product
release.
The blade is not properly seated. Make sure that the blade is
properly seated.
One of the memory modules is
not properly seated. Make sure that the memory
module is properly seated.
One of the cables is not properly
connected Connect the cable properly.
The FRU data of the blade is
incorrect. Verify the FRU data of the
blade.
One of the voltages is too high or
low. Make sure the voltage is as
per the board requirements.
One of the temperatures is too
high. Make sure the temperature is
as per the board
requirements.
There is a fault in the DC
converter. Verify the DC converter.
The IP address of the blade is
incorrect. Verify the IP address of the
blade.