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Appendix c: firmware loading procedure – ClearOne comm CONVERGE SR 1212 User Manual

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Converge Console has detected that the connected site requires a firmware upgrade. If the connected site contains
units that are version 2.x, please remove them from the expansion bus prior to performing the firmware upgrade.
please follow the steps below to upgrade the 1.x units to 2.x:

Step 1: remove any 2.x units from the stack by disconnecting the expansion bus link cable from the 1.x units.

Step 2: re-connect to the 1.x stack with Console.

Step 3: Download the 2.x firmware file to the stack of units.

Step 4:

Step 5: reconnect to the stack with Console. Download 2.x a second time to the units. the units will reboot.

Step 6: units are fully upgraded

Step 7: verify units have been upgraded by check firmware version on the front panel.

the units will default and reboot after the download of 2.x firmware. the 1.x to 2.x upgrade requires the
firmware to be loaded twice to complete the version upgrade.

appenDIx C: FIrmWare loaDIng proCeDure

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