Weight scale messages, Physical assessment instrument handles – Welch Allyn Connex Integrated Wall System - User Manual User Manual
Page 146

Message
Possible cause
Suggested action
Retry temperature measurement.
Note
This message often
accompanies other
temperature messages.
A probe heater or data error
occurred
Retry the temperature
measurement. If the problem
persists, replace the probe.
User settings require
adjustment
Adjust the user settings and
retry.
Weight scale messages
Message
Possible cause
Suggested action
Weight scale not functional.
Call for service.
The weight scale is not operating properly. Call for service.
Physical assessment instrument handles
Symptom
Possible cause
Suggested action
The lamp does not illuminate
There is no lamp in the handle head Install a lamp in the handle head.
The lamp is burned out
Install a new lamp.
The other handle is off the cradle
Place the other handle in the
cradle.
The system is not powered up
Power up the system.
The platform handle controller
PCBA is defective
Call service.
The handle assembly is defective
Call service.
The lamp is too dim
The rheostat setting is too low
Increase the rheostat setting.
The platform handle controller
PCBA is defective
Call service.
The handle assembly is defective
Call service.
The lamp is too bright
The rheostat setting is too high
Decrease the rheostat setting.
The platform handle controller
PCBA is defective
Call service.
The handle assembly is defective
Call service.
The lamp brightness does not
adjust
The platform handle controller
PCBA is defective
Call service.
The handle assembly is defective
Call service.
The handle becomes very hot to the
touch
The lamp has been on for an
extended period of time
Return the handle to the cradle.
140 Troubleshooting
Welch Allyn Connex
®
Integrated Wall System