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Konica Minolta PageScope Net Care Device Manager User Manual

Page 328

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Troubleshooting

9

Device Manager

9-4

If "Confirm Device Connection" is
selected in the "Device Informa-
tion Settings", "Failure" is dis-
played in "Admin.Authority",
"OpenAPI Setting", "Authentica-
tion Settings", "SNMP Read Set-
tings", or "SNMP Write Settings".

Check that the device is powered on.

To have a communication with the target device, the set-
tings of "Device Information Settings" page in Device List
must match those specified on the device.
Check the settings of the "Device Information Settings"
page in Device List below.
• OpenAPI Setting: Check the OpenAPI Setting for the rel-

evant device or the settings of "Device Information Set-
tings" page in Device List.

• SNMP Read Settings: Check the SNMP settings for the

relevant device or the settings of "Device Information
Settings" page in Device List.

• SNMP Write Settings: Check the SNMP settings for the

relevant device or the settings of "Device Information
Settings" page in Device List.

• Authentication Settings: Check the WebDAV settings for

the relevant device or the settings of "Device Information
Settings" page in Device List.

• Admin.Authority: Check the administrator password set-

tings for the relevant device or the settings of "Device In-
formation Settings" page in Device List.

Check that "Enable" is specified in "http Server Setting" of
the device.

No device can be searched auto-
matically when automatic discov-
ery is specified in the Device Auto
Discovery" page, or "timeout" is
displayed when a device is regis-
tered in the "Manual Device Reg-
istration" page.

Check that the device is powered on.

No device can be searched or registered depending on en-
vironment. Change the value of "SNMP Settings" in the
"Detail Settings", and confirm the result again.

Check that a device to be registered contains the MIB,
which conforms to RFC1213 (MIB-II), RFC1514 (Host Re-
source MIB), or RFC1759 (Printer MIB).

Description of problem

Action

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