Konica Minolta PageScope Net Care Device Manager - Manual (Page 327)

Troubleshooting 9
Device Manager 9-3
9.3 Problems related to Device List
Description of problem Action
"SNMP Unicast Discovery" does
not exit in the "Device Auto Dis-
covery" page. If a too wide discovery range is specified, it takes a long
time to complete a discovery process.
Check the discovery range again.
Example: When the following settings are configured in
Specify Class:
IP address (Start) = 10. 0. 0. 0
IP Address (End) = 10.255.255.255
Discovery time: Approx. 300 hours
Message "The value can not be
applied to the device because the
SNMP Write Settings in the De-
vice Information Settings screen is
incorrect." appears, and the re-
quired value cannot be applied to
the device. Check that the device is powered on.
To have a communication with the target device, the set-
tings of "Device Information Settings" page in Device List
must match those specified on the device.
Check the settings of the "Device Information Settings"
page in Device List below.
• SNMP Read Settings: Check the SNMP settings for the
relevant device or the settings of "Device Information
Settings" page in Device List.
• SNMP Write Settings: Check the SNMP settings for the
relevant device or the settings of "Device Information
Settings" page in Device List.
Message "The data can not be ap-
plied to the device since the
OpenAPI setting in the Device In-
formation Settings screen is incor-
rect." appears, and the required
value cannot be applied to the de-
vice. Check that the device is powered on.
To have a communication with the target device, the set-
tings of "Device Information Settings" page in Device List
must match those specified on the device.
Check the settings of the "Device Information Settings"
page in Device List below.
• OpenAPI Setting: Check the OpenAPI Setting for the rel-
evant device or the settings of "Device Information Set-
tings" page in Device List.
• Admin.Authority: Check the WebDAV settings for the rel-
evant device or the settings of "Device Information Set-
tings" page in Device List.