Datamax-O'Neil I-Class Operator’s Manual User Manual

Page 87

I-Class

B. Move media (and ribbon, if present) away from the printhead, as necessary. Using a

cotton swab moistened (not soaked) with isopropyl alcohol, gently wipe away buildup on

the Printhead while paying special attention to cleaning the Burn Line. Allow the
printhead to dry.

C. Reposition media (and ribbon, if present). Lower and lock the Printhead Assembly.

D. Plug in and turn ON the printer. Close the cover then run a few sample labels and

examine them. If streaking is still present, use the Cleaning Card Procedure, below;
otherwise, this completes cleaning. If the CLEAN HEAD SCHEDULE has been set, enter
the menu and select RESET COUNTER; see Section 4.2.2.

Cleaning Card Procedure

(for users of direct thermal media, or thermal transfer media

with wax/resin ribbon combinations; also for unsuccessful Cotton Swab cleaning attempts):

Open the cover. Unlock the Printhead Latch and raise the Printhead Assembly. Allow

the printhead to cool before proceeding.

B. Remove media (and ribbon, if present) then place a Cleaning Card (part number 70-

2013-01) under the printhead.

C. Lower

and lock the Printhead Assembly

. Disengage the Leveling Cam.

D. Close the cover then enter the menu and select CLEAN HEAD NOW; see Section 4.2.2.

E. After the cleaning card has been run through the printer, reinstall media (and ribbon, if

needed). Run a few sample labels and examine them. If streaking is still present, use
the Cleaning Film Procedure, below; otherwise, this completes cleaning.

Cleaning Film Procedure

(for users of thermal transfer media and resin ribbon, when

printing with a Heat Value of 22 or higher, or when other methods prove unsuccessful):

A. Open the cover. Unlock the Printhead Latch and raise the Printhead Assembly. Allow

the printhead to cool before proceeding.

B. Remove media (and ribbon, if present) then place a sheet of Cleaning Film (part number

70-2087-01) under the printhead.

C. Lower and lock the Printhead Assembly. Disengage the Leveling Cam.

D. Close the cover then enter the menu and select CLEAN HEAD NOW; see Section 4.2.2.

E. After the cleaning film has been run through the printer, turn OFF and unplug the

printer. Open the cover then raise the Printhead Assembly and wait briefly for the

printhead to cool. Using a cotton swab moistened (not soaked) with isopropyl alcohol,
clean the printhead then allow it to dry.

F. Reinstall media (and ribbon, if needed). Plug in and turn ON the printer. Run a few

sample labels and examine them. If streaking is still present the printhead may need to
be replaced.