Datamax-O'Neil I-Class Operator’s Manual - Manual (Page 103)

I-Class 93
Fault Messages (continued)
Fault Messages
Displayed Message Description Action(s)
REFLECTIVE MODE
CANNOT CALIBRATE Consistently low sensor
readings were detected.
Press any key to continue.
Ensure that the reflective mark is
inserted facedown in the media
sensor during calibration; also,
ensure that the reflective mark is
made of carbon based ink; and,
that the sensor is free of debris.
Retry calibration. If the problem
persists, try Advanced Entry
Calibration; see Section 5.2.2.
REFLECTIVE MODE
FAULTY SENSOR Consistently high sensor
readings were detected.
Press any key to continue.
Ensure that media was removed
from the media sensor during the
appropriate calibration step; also
ensure that no labels are stuck in
the media sensor. Retry the
calibration. If the problem
persists, call for service.
RIBBON FAULT
One of the following has
occurred:
• The ribbon sensor
values have changed;
or,
• No ribbon supply hub
rotation or only
intermittent movement
has been detected.
Try the following procedures:
•
Ensure that ribbon is correctly
loaded and that the printhead
assembly is locked;
•
Remove any obstruction that
may inhibit ribbon hub
movement;
•
Ensure that the ribbon core
fits snugly on the ribbon
supply hub; and,
• Ensure that the ribbon and
label combination is not
slipping; see Section 7.2.2 for
recommended combinations.