Datamax-O'Neil I-Class Operator’s Manual - Manual (Page 104)

94 I-Class
Fault Messages (continued)
Fault Messages
Displayed Message Description Action(s)
SCANNER FAULT
The Scanner could not pass
a bar code.
 Note: This is normal
when a bar code is
unreadable.
Press the FEED Key to clear. If
the bar code is free from
anomalies (e.g., voids,
insufficient quiet zones, etc.) yet
the fault continues, try the
following:
1) Ensure that the bar code is
capable of being read by the
scanner; see the option’s
documentation or the Class
Series 2 Programmer’s
Manual.
2) Adjust the Heat value.
3) Enable only those bar codes
to be decoded.
4) Decrease the Print Speed or
increase the height of the bar
code.
5) Decrease the Verification
Level.
6) Ensure the ribbon used
contains carbon-based inks.
7) Ensure that the label stock
has a matte finish.
If the fault does not clear, and
the bar code is readable on other
equipment, the scanner may
need alignment; consult the
option’s instructions, or call for
service.
TEMPERATURE FAULT
The printer has shutdown
to allow the printhead
temperature to cool.
Turn OFF the printer until cool to
prevent permanent damage. See
Section 7.1 for environmental
specifications.