beautypg.com

Datamax-O'Neil I-Class Operator’s Manual User Manual

Page 101

background image

I-Class

91

Fault Messages (continued)

Fault Messages

Displayed Message

Description

Action(s)

CUTTER FAULT

The printer has detected
a cutter mechanism

fault.

WARNING! Use extreme

care. Turn OFF and unplug the
printer before proceeding.

Examine the cutter for

obstructions and ensure its cable
is properly connected.


Plug in and turn ON the printer.
Press the FEED Key. If the fault

does not clear, call for service.

DMA FAULT

The printer has detected

a Direct Memory Access
failure.

Try cycling the printer power
OFF and ON. If the fault does

not clear, call for service.

GAP MODE
CANNOT CALIBRATE

Consistently low sensor
readings were detected.


Press any key to continue.


Ensure that media was inserted

in the sensor during the
appropriate calibration step; also

ensure that the sensor is clean.
Retry the calibration. If the

problem persists, try Advanced
Entry Calibration; see Section
5.2.2.

GAP MODE
FAULTY SENSOR

Consistently high sensor
readings were detected.


Press any key to continue.


Ensure that media was removed

from the sensor during the
appropriate calibration step; also
ensure that the sensor is clean.

Retry the calibration. If the
problem persists, call for service.