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Printronix SL_T5R Energy Star User Manual

Page 318

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318

Chapter

6

Diagnostics for E0xx, Bad NVM, or ILL NVM Errors

FPGA FILE

NOT FOUND

Yes/No

The program file was
not downloaded
successfully.

1.

Download the program file
again.

2.

If the message reappears,
contact your authorized
customer service
representative.

FRAMING ERROR

Yes

Serial framing error
over a serial interface.

Match the serial interface
settings of the printer to those
of the host computer.

GAP NOT
DETECTED

See Manual

Yes

The printer is set for
Gap or Mark sensing,
but a gap, notch, or
black mark is not being
detected.

The lower media
sensor is not
positioned correctly.

When Advanced Gap
or Advanced Notch is
selected, the upper
media sensor is not
positioned above the
lower media sensor.

Gap/Mark Threshold is
set too high or Paper
Out Threshold is set
too low.

1.

Check that the setting of
the Gap/Mark Sensor in
the CALIBRATE CTRL
menu matches the
installed media.

2.

Check the position of the
lower and upper media
sensors. (See “Positioning
the Media Sensors” on
page 54.)

3.

Clean the sensor assembly
and paper path.

4.

Run Auto Calibrate to
improve the sensor’s ability
to detect the media in use.

5.

Run the Media Profile
printout in the CALIBRATE
CTRL menu.

6.

Run Manual Calibrate.
(See “Running Manual
Calibrate” on page 66.
)

7.

Manually change the Gap/
Mark Threshold and/or
Paper Out Threshold
values.

GRF CHK ERROR

PRESS PAUSE

Yes

In the CT emulation
over a twinax interface,
the printer received a
non-printable
character.

Press the PAUSE key twice.

Table 18. LCD Message Troubleshooting (continued)

Displayed Message

Can User

Correct?

Explanation

Solution