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Printronix SL_T5R Energy Star User Manual

Page 315

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Fault Messages

315

E-NET RESET

Yes

Ethernet interface is
being reset.

No action required.

EC SOFTWARE FAIL

See Manual

Yes/No

Engine control
software failure.

Power off the printer for 15
seconds, then power back on.
If the problem persists, contact
your authorized customer
service representative.

ENTER to Stop

Yes

Normal message when
a test print pattern that
will run continuously
has been enabled.

Press the ENTER key to stop
printing the test pattern.

ERROR: DC
PROGRAM

NOT VALID

Yes/No

The printer cannot find
the data controller
program or the
validation checksum is
corrupt.

Power off the printer for 15
seconds, then power back on.
If the problem persists, contact
your authorized customer
service representative.

ERROR: DRAM AT
ADDRESS
XXXXXXXX

Yes/No

The printer found a
defective memory
location.

Power off the printer for 15
seconds, then power back on.
If the problem persists, contact
your authorized customer
service representative.

ERROR: FLASH

DID NOT PROGRAM

Yes/No

The printer
encountered an error
trying to program flash
memory.

Power off the printer for 15
seconds, then power back on.
Reprogram the printer again.

If the problem persists, contact
your authorized customer
service representative.

ERROR: IPDS needs

300 DPI Head

Yes

The printer has
detected a 203 DPI
printhead installed with
IPDS software
downloaded. IPDS
software only supports
the 300 DPI printhead.

Power off the printer and
replace the 203 DPI printhead
with a 300 DPI printhead.

ERROR: NO DRAM
DETECTED

Yes/No

The printer could not
find any DRAM.

Contact your authorized
customer service
representative.

ERROR: PROGRAM

NEEDS MORE
DRAM

Yes/No

The program exceeds
the memory limitations
of the printer.

Download a smaller program.

Table 18. LCD Message Troubleshooting (continued)

Displayed Message

Can User

Correct?

Explanation

Solution