Printronix SL_T5R Energy Star User Manual
Page 316
316
Chapter
6
Diagnostics for E0xx, Bad NVM, or ILL NVM Errors
ERROR: PROGRAM
NEEDS MORE
FLASH
Yes/No
The printer requires
more flash memory in
order to run the
downloaded program.
Delete any unused data file.
Download the file again. If the
problem persists, contact your
authorized customer service
representative.
ERROR: PROGRAM
NOT COMPATIBLE
Yes
The printer is not
compatible with the
downloaded program.
Power off the printer for 15
seconds, then power back on.
If the problem persists, contact
your authorized customer
service representative.
ERROR: PROGRAM
NOT VALID
Yes
The printer does not
see a program in flash
memory.
Power off the printer for 15
seconds, then power back on.
If the problem persists, contact
your authorized customer
service representative.
ERROR: SECURITY
KEY NOT
DETECTED
Yes/No
The security key is not
present or has failed.
Power off the printer for 15
seconds, then power back on.
If the problem persists, contact
your authorized customer
service representative.
ERROR: SHORT AT
ADDRESS XXXX
Yes/No
Hardware failure in
DRAM or Main PCBA
controller circuitry.
Power off the printer for 15
seconds, then power back on.
If the problem persists, contact
your authorized customer
service representative.
ERROR: WRITING
TO FLASH
Yes/No
Hardware or software
fault in flash memory.
Power off the printer for 15
seconds, then power back on.
If the problem persists, contact
your authorized customer
service representative.
ERROR: WRONG
CHECKSUM
Yes/No
The printer received
the complete program
but the checksum did
not match. The data
may have been
corrupted during
download.
Power off the printer for 15
seconds, then power back on.
If the problem persists, contact
your authorized customer
service representative.
Table 18. LCD Message Troubleshooting (continued)
Displayed Message
Can User
Correct?
Explanation
Solution