NEC NEAX NDA-24349 - Manual (Page 414)

Chapter 19 Voice Messaging Systems
Page 19- 32 NEAX 2000 IPS Request for Proposal (RFP) Reference Guide
NDA-24349, Issue 4
Integration methods – the NEAXMail AD-64 integrates with the NEAX PBX system in one of three
ways. The integration method dictates how the NEAX PBX provides call information when forwarding a
call to a subscriber’s personal greeting and how it receives message-waiting indication from NEAXMail
AD-64. When integrated, both the NEAX PBX and the NEAXMail AD-64 system share information on
the origin and destination of calls. It also notifies subscribers when new messages are pending.
Direct Digital Integration – is established using the Intel®/Dialogic® D/42- NE2 voice board(s) installed in the
NEAXMail AD-64. Each board emulates up to four D term sets and transmits digital switch information between
the PBX and the NEAXMail AD-64. The Dialogic board connects to the PBX using one D term station port for
each NEAXMail AD-64 voice port. The D/42-NE2 board takes a "snapshot" of the feature set display
information and identifies the display information for caller and calling party information. This integration also
makes the Live Record, Constant Message Count and Soft-Key Navigation features possible.
Message Center Integration (MCI) - is a serial data link between the NEAX PBX and NEAXMail AD-64. The
voice messaging system and the switch share information about each call by passing data over this serial data
link. Message waiting lamp status is sent from the voice messaging system to the telephone system, saving
port usage to handle incoming calls. MCI is used in multi-switch networks whenever Common Channel
Interoffice Signaling (CCIS) networking is used.
Simultaneous MCI & Digital Integration – is a combination of the previously mentioned integrations and is
used whenever multiple NEAX PBXs are networked together via CCIS. With this method the local PBX
subscribers may continue to use the Live Record, Constant Message Count, Soft Keys and ANI Capture &
Display features. All other integration is performed through the MCI link.
Single Point of Entry (SPE)
AIMWorX® Voice Mail SPE is an optional product that lets subscribers manage the most commonly used
voice mail functions from their computers. This product provides single-point-of-entry data management
between information in the AIMWorX database and the NEAXMail AD-64 voice mail system. You can assign
mailboxes, set preferences, and other administrative duties from the Users screen in AIMWorX Manager and
then download it to the voice mail system
.
Maintenance
The NEAXMail AD-64 is designed to be as easy to maintain as possible. All system hardware requires
minimal maintenance. Software maintenance, including backup and restore, is designed to be virtually
foolproof.
System Administration Console, By using the Windows-based system administration console, NEAXMail
AD-64 can be administered from any Windows based PC on your LAN. This new console is intuitively
designed and is accessible via an IP connection, making system administrators more efficient when
managing the NEAXMail AD-64 system.
Status Monitor,
The Status Monitor utility monitors the voice messaging system as it answers and routes
calls and it dials phone numbers to deliver messages or turn on message waiting indicators. The Status
Monitor utility displays any error messages for ports. The Status Monitor utility can also be used to reset ports
if they become unable to answer or place calls.
Disk full warning, When the number of minutes of message storage left on the system is equal to or less
than a value specified by the system manager, the system asks subscribers to delete unnecessary
messages.