NEC NEAX NDA-24349 - Manual (Page 146)

Chapter 7 Attendant Answering Position
Page 7-12 NEAX2000 IPS Request for Proposal (RFP) Reference Guide
NDA-24349, Issue 4
Business Attendant System: CCIS Network Information
The following is a diagram of a simple CCIS network using the BAS.
The Business Attendant System can run in the above-pictured environment with the following
limitations.
ƒ Calls transferred from the BAS Client to a D term on the second PBX will not recall to the BAS
operator.
ƒ The D term in the second PBX cannot be monitored by the BAS system and the monitored speed
dials and status checks in the directory will not function for those extensions.
ƒ The system will force supervised transfers to CCIS extensions to ensure callers do not get
transferred to a busy remote extension. Operators need to listen for ring back tone or busy
tone, and then either completes the call or return back to the source caller as appropriate.
ƒ The message waiting lamp cannot be controlled on remote D term s.
ƒ Using multi-node capabilities, the operator can now view station data via the directory or
speed dials to extensions in other PBXs. The other PBXs must have OAI and a TCP/IP
connection back to the OpenWorX server. Additional OpenWorX software is also
required per PBX to be added on the server (Short Text Message and Nurse Call do not
have multi-node capabilities).