NEC NEAX NDA-24349 - Manual (Page 116)

Chapter 5 Station Equipment
Page 5- 40 NEAX2000 IPS Request For Proposal (RFP) Reference Guide
NDA-24349 Issue 4
Internet Link:
The D
term SP30 can be assigned with a common database link for fast access to a particular site.
This link could be an Internet link that needs to be accessed when receiving or placing a call (i.e.,
you receive a call from a customer and need to look up information that is contained in a database).
Previously, you needed to locate and launch the application before loading the file. Now with the
D
term SP30, simply select the Internet link and the database file is opened, bringing it all together in
one user interface.
Real Time Communication:
In addition to providing a voice and data collaboration link, you can also chat with a remote D
term
SP30. This is ideal for the real quick conversation you need with a distant D term SP30 user. Maybe
you’re on a call and need to get a quick response from a co-worker. There’s no need to put the
customer on hold and call the co-worker for an answer. Instead, send a chat message and get your
answer in real time. The D
term SP30 will store all your chat messages in a log so that you can use
them for future reference. Additional features of the D term SP30: forwarding control selection for
different call modes, videoconferencing capabilities, automatic downloading of telephony features to
the display and diagnostic capacities for audio problem notification.
Features Phase 2:
Presence/Status
The presence/status functionality allows the user to confirm a buddy’s presence/status with a visual
indication (ICON) and text message on the D
term SP30 GUI. The presence/status information is
provided by the OpenWorx servers (LSI) package .
8/6 Party Conference Conrol
When the trunk conferencing card is configured within the voice switch and the voice trunk channel
is configured in the program utility for the D
term SP30, a user can dynamically setup and save future
dated collaboration conferences. All the conferences can be activated immediately upon
configuration or saved for a future date upon activation. When the conference is activated, the D
term
SP30, with the help of the Voice sever, places calls to the configured participants based on the
number which are user predefined. Conferences do not require users to be D
term SP30 users for
voice only conference calls. Only D term SP30 users will utilize additional features like application
sharing and messaging during call.
PHS/PCS Collaboration
PHS/PCS collaboration links the wireless handset capabilities to the D term SP30 GUI. In this mode,
all the voice connections will be directed across the PS infrastructure instead of through D term SP30
USB handset. The D term SP30 GUI will give the indication that it has received a call such as caller
ID, ringing information and notification as to the state of the line. The only thing that changes is
voice path direction being directed to the PS handset. The D
term SP30 will provide data collaboration
interface. The benefits for this functionality are as follows:
1. User has a more reliable voice connection with the voice server. The PS provides a constant
voice connection over that of the IP voice connection.
2. D term SP30 user now has a handset which can be ported from place to place without the need
for programming call forward functionality of the phone.
3. Now the user can be reached by one number, no matter if call forwarding is set or the user is
located next to the D
term SP30
4. User now has a physical device which they can use for dialing and answering calls instead of
working with mouse’s and keyboards.
5. User is no longer locked to their PC for receiving and answer calls. The user is as portable as
the in-building wireless network.