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Chapter 17 hotel/motel system – NEC NEAX NDA-24349 User Manual

Page 359

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Chapter 17 Hotel/Motel System

NEAX 2000 IPS Request For Proposal (RFP) Reference Guide Page 17-1
NDA-24349, Issue 4

Chapter 17 Hotel/Motel System

Hospitality features are included in the basic system software of the NEAX 2000 IPS.
Additional software is not required. Any Business system can use the Hospitality features and
any Hospitality system can use any Business features as necessary.

The NEAX 2000 IPS

Hotel/Motel features allow the hotel’s administrative staff to control the

telephone activity and check status of guest rooms. Service staff can also communicate the
condition of the guest rooms back to the front desk. By dialing access codes from the guest
room stations, the service staff can report to the front desk area that a room Needs repair,
Repairs are complete, Cleaning in progress, Cleaning complete, Room has been checked, and
other important service functions. By dialing access codes from the guest rooms, the time
spent dialing, waiting for answer, and communicating the message to someone is eliminated.

The NEAX2000 IPS

Hospitality package offers the features that will be described in detail in

the following sections.

Hotel Feature List

Application

Feature Name

Guest

Administrative

Front Desk

Terminal

Hotel

Console

PMS

Automatic Wake Up

X

X

X

X

X

Check In/Check Out Note

X

X

Direct Data Entry

X

X

Do Not Disturb-Hotel/Motel

X

X

X

X

X

Do Not Disturb-System

X

X

Hotel/Motel Attendant Console

X

Hotel/Motel Front Desk
Instrument

– –

X –

House Phone

X

X

X

X

Maid Status

X

X

X

X

Message Registration

X

X

Message Waiting

X

X

X

X

Property Management System
(PMS) Interface

– –

– –

Room Cutoff

X

X

X

Room Status

X

X

Single Digit Dialing

X

X

X

X

X: Applicable –: Not applicable

Note:

When MP built-in PMS on IP is provided, you can set and cancel this hotel feature only from PMS.