NEC NEAX NDA-24349 - Manual (Page 248)

Chapter 12 Automatic Call Distribution with MIS
Page 12- 8 NEAX 2000 IPS Request for Proposal (RFP) Reference Guide
NDA-24349, Issue 4
CallCenterWorX Documentation CD Includes
Description
CallCenterWorX ACD (3.00) Features and Specifications Manual
CallCenterWorX MIS (3.0) Quick Reference Guide
CallCenterWorX MIS 3.0 Installation Guide
CallCenterWorX MIS 3.0 Administration Guide
CallCenterWorX MIS 3.0 Reports Manual
D
term Series E Supervisor Console User Guide
D term Series E Agent Console User Guide
D term Series III 24 Button Agent User Guide
D term Series III Supervisor Console User Guide
Minimum Computer Requirements
ACD Computer (Client or Server) with/without MIS
Minimum Requirements
Computer
Pentium III 2.4GHz Processor or higher
256 MB RAM or more
30 MB Available hard disk space or more
15” SVGA Monitor and Video card that support 1024 x 768 resolution
1 floppy-disk drive or other data storage device
4X CD ROM drive
1 USB port for connection of security Key
MS-Compatible Mouse
Network card (such as 3Com Etherlink III)
Computer Hardware
CallCenterWorX Security Key
Software
NEAX 2000 IPS System Software
Microsoft Windows 2000 Professional
CallCenterworX CD-ROM installation disk
Microsoft Internet Explorer 4.0 or higher for online Help
Information
IP address information for PBX
PBX Hardware
NEAX 2000 IPS PBX
PZ-M606-A
10 Base T Twisted 2P Cable of correct length