NEC NEAX NDA-24349 - Manual (Page 406)

Chapter 19 Voice Messaging Systems
Page 19- 24 NEAX 2000 IPS Request for Proposal (RFP) Reference Guide
NDA-24349, Issue 4
Caller ID information is accessible via the telephone. When a user checks a message that has Caller
ID information associated with it, the number will appear on the D term LCD display. Caller ID can also
be retrieved through the soft key menu “CID” or through ASR by saying "Caller ID." This feature
requires the Digital D
term voice card(s) (i.e., D/42-NE2, D/42JCT-U or D/82JCT-U).
Call Return
is another new feature that allows a subscriber to callback the sender of a voice message
based upon the Caller ID captured during that message. This feature requires the Digital D term voice
card(s) (i.e., D/42-NE2, D/42JCT-U or D/82JCT-U).
Date and time stamp.
At the end of every message, NEAXMail AD-64 indicates how long ago a
message was sent, providing subscribers with accurate information about their messaging activity.
Greetings,
Each subscriber mailbox can have up to three greetings: standard, busy, or alternate.
Greetings can be rerecorded or switched by the subscriber via their D term set, touchtone phone or
through the Mailbox Manager application. If you do not record greetings in your own voice, the system
plays greetings that include your recorded name or your extension.
ƒ Standard greeting - plays when your extension is unanswered. A typical standard greeting is: “Hello, this
is Pat Green. I am not at my desk right now. Please leave a message.”
ƒ Busy greeting - plays when your extension is busy. A typical busy greeting is: “Hello, this is Pat Green. I
am on the phone now. Please leave a message.” For callers to hear your busy greeting, you must
activate it.
ƒ Alternate greeting - plays for special occasions, such as a vacation. A typical alternate greeting is:
“Hello, this is Pat Green. I am out of the office today and will return tomorrow.” When your alternate
greeting is active, the system plays it instead of any of your other greetings.
Guests, A guest is a person who is hosted by a particular subscriber and given a “guest mailbox.”
Guest privileges allow a person to communicate with their host subscriber through voice messages.
Hacker Prevention Features are as follows :
ƒ Mandate a default password on each new box so they are not left “unprotected”.
ƒ Allow system administrators to change the default security code via the administration console.
ƒ Force new subscribers to change the default security code upon first-time enrollment .
Last in-First out/First In-First out (LIFO/FIFO ), System administrator can set LIFO/FIFO for entire
categories of messages (e.g., all messages from other subscribers would be played back in either LIFO
or FIFO order; message playback no longer grouped by subscriber name).
ƒ Message order allows users to hear messages in the order most convenient.
ƒ Playback order allows the system administrator to set playback order separately for new messages and
old messages for maximum flexibility and convenience .
Live Monitor is a new digital feature that lets a subscriber listen to a caller leaving a message in their
voice mailbox. The subscriber can also pick up the call during the recording to connect. Live monitor is
initiated by pressing a line key on a D
term® Series (III or higher) phone. This feature requires the Digital
D term voice card(s) (i.e., D/42-NE2, D/42JCT-U or D/82JCT-U).