NEC NEAX NDA-24349 - Manual (Page 251)

Chapter 12 Automatic Call Distribution with MIS
NEAX 2000 IPS Request for Proposal (RFP) Reference Guide Page 12- 11
NDA-24349, Issue 4
Remote MIS PC via TCP/IP
Minimum Requirements
Computer
Pentium 266 MHz Processor or higher
64 MB RAM or more
30 MB Available hard disk space or more
15” SVGA Monitor and Video card that support 1024 x 768 resolution
1 floppy-disk drive or other data storage device
4X CD ROM drive
1 parallel port for connection of security Key
MS-Compatible Mouse
Network card (such as 3Com Etherlink III)
Computer Hardware
MIS Security Key
Software
Microsoft Windows 2000 Professional, or Microsoft NT 4.0 with Service Pack
6a, or higher, or Windows 98, or Windows Me
CallCenterworX CD-ROM installation disk
Microsoft Internet Explorer 4.0 or higher for online Help
Information
IP address information and host name information for PBX and all PCs
PBX Hardware
ACD Computer connected to PBX via TCP/IP
10 Base T Twisted 2P Cable of correct length
MIS PC via serial RS-232
Minimum Requirements
Computer
Pentium 266 MHz Processor or higher
64 MB RAM or more
30 MB Available hard disk space or more
15” SVGA Monitor and Video card that support 1024 x 768 resolution
1 floppy-disk drive or other data storage device
4X CD ROM drive
1 parallel port for connection of security Key
MS-Compatible Mouse
Computer Hardware
MIS Security Key
Software
Microsoft Windows 2000 Professional, or Windows NT 4.0 with Service Pack
6a, or higher, or Windows 98, or Windows Me
CallCenterworX CD-ROM installation disk
PBX Hardware
ACD Computer connected to PBX
RS-232 Cable to run from ACD computer COM Port to remote MIS PC COM