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NEC NEAX NDA-24349 User Manual

Page 413

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Chapter 19 Voice Messaging Systems

NEAX 2000 IPS Request for Proposal (RFP) Reference Guide Page 19- 31
NDA-24349, Issue 4

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Screen Name - The system asks the caller’s name before ringing the extension. The system plays “Call

from ” before transferring the call.

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Ask me if I want to take the call - The system says “Enter 1 to take the call, or 2 and I’ll take a

message” and then waits for a response from you before transferring the call.

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Remember screen name - The system asks and plays the caller’s name as above, and if the caller

leaves a message, will append the caller’s name to the beginning of the message.

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Tell me who the call is for The system says, “Call for ” before transferring the call.

Integration features -

NEAXMail AD-64 is capable of delivering the following major features. However,

limitations of the NEAX platform, Telco service or network configuration, may make one or more of
these features unavailable.

Call forward to personal greeting,

This feature makes it easy for callers to leave messages for subscribers

who are busy or away from their desks. With this feature, incoming calls routed to an unanswered or busy
extension are automatically forwarded directly to a subscriber’s voice mailbox where the caller can leave a
personal message.

Message waiting indication,

NEAXMail AD-64 will light a message waiting lamp, activate a display, or

provide a stutter dial tone on the subscriber’s extension when new messages have been received.

Easy message access,

With this feature, subscribers simply press one button on their telephone set to

retrieve new messages from their voice mailboxes without entering a personal ID number. To prevent
unauthorized message access, subscribers may also require a security code to be entered before message
playback.

Live Record,

The feature allows the subscriber to record their telephone conversation and save them as voice

messages in their mailbox. Live Record is available on D

term

sets with a properly configured feature button. A

programmable “recording beep tone” may be configured where required by law.

Constant Message Count,

Allows D

term

display set users to see messaging information on their LCD. The

message count is updated to provide old, new and urgent message counts when users are connected to their
voice mailbox.

Soft Key Mailbox Navigation,

When connected to a NEAX 2000 IVS2 or IPS system, mailbox subscribers

with D

term

Series E and D

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IP sets have the option of using the four soft key buttons to manage messages

and navigate their mailbox menus. Using these visual menu prompts allows the subscriber to quickly select
and access various mailbox features.

ANI/Caller ID Capture and Display,

When using Enhanced MCI integration Automatic Number Identification

(ANI) or Caller ID (CLID) integration displays the telephone number of the outside caller on a desktop PC
(using ViewMail, ViewMail for Microsoft Messaging or ViewCall Plus) or the D

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set’s display during message

playback.

Immediate disconnect,

NEAXMail AD-64 immediately disconnects when callers hang up, so ports free up

immediately.

Line resource management controls out-dialing,

This gives priority to incoming call traffic when performing

out-dialing operations.