NEC NEAX NDA-24349 - Manual (Page 152)

Chapter 8 System administration
Page 8- 4 NEAX 2000 IPS Request for Proposal (RFP) Reference Guide
NDA-24349, Issue 4
Service Conditions (Con’t)
4. The PC used with MATWorX must have an RS-232C port, and cannot be located more than 50 feet
(15m) from the system when connected on premises.
5. When stations or trunks are expanded, moved, or changed, office data for a Multiline Terminal
key/station/ trunk can be copied and multiple assignments of related office data is possible.
MACH Script Editor
This is a powerful timesaving tool that enables you to create a list of NEAX2000 IPS
commands that perform tasks in the PBX. This list is referred to as a script, which can be
saved and run at anytime. You can also use the MACH Script Editor to perform many other
operations.
Traffic Management
The NEAX2000 IPS provides traffic management reports to be used for overall analysis of
system performance. MATWorX is used to request and display the type of report, sample
measurement time period, and time increments of reports. Type of Traffic Measurement
Reports:
ƒ Number of successful attempts at outgoing access, based on trunk route.
ƒ Number of times all trunks were busy, based on trunk route.
ƒ Number of incoming calls, based on trunk route.
ƒ Number of incoming calls connected to busy tone and then trunk abandoned.
ƒ Quantity of incoming calls with no answer and trunk abandoned, based on trunk route.
ƒ Number of times a push button register was connected, on a system basis.
ƒ Number of times all push button registers were busy, on a system basis.
ƒ Number of outgoing connections using modem trunks, based on modem trunk group.
ƒ Number of incoming connections using modem trunks, based on modem trunk group.
ƒ Number of times all modem trunks were busy, based on modem trunk group.
ƒ Number of times the Conference circuits were used, on a system basis.
ƒ Number of times Conference circuits were all busy, on a system basis.
ƒ Number of times an incoming call was Call Forwarded-No Answer to the Attendant or another
station (on DID, Tie or DIT lines), on a system basis.
ƒ Number of Tandem Connections, on a system basis.
ƒ Number of times a push button register was connected to a trunk, based on trunk route.
ƒ Number of Attendant calls including recalls, on a system basis.
ƒ Number of station-to-station calls, on a system basis.
ƒ Number of times senders were all busy, on a system basis.
ƒ Number of ring generator capacity overflows, on a system basis.
ƒ Number of DTE to DTE connections, on a system basis. (UCD Peg Count)
ƒ Number of answered calls by UCD group.
ƒ Number of incoming calls by UCD group.
ƒ Number of waiting calls for a pre-determined time into queuing mode on the UCD group.
ƒ Number of incoming calls to all busy stations in the UCD group.
ƒ Number of answered calls in the UCD group.