QuickLabel Plexo! 653 User Manual
Page 110

Fault Correction
98
Plexo! 453 / Plexo! 653 User Guide
Cutter blocked
Cutter cannot return into 
its home position and 
stays in an undefined 
position
Switch off the printer. 
Remove material. Switch 
on the printer. Restart 
print job. Change mate-
rial
No cutter function
Switch the printer off and 
then on. If error recurs 
call service.
Cutter jammed
The cutter is unable to cut 
the labels but is able to 
return into its home posi-
tion
Press the cancel key. 
Change material.
Device not conn.
Programming addresses 
a non-existent device
Either connect this device 
or correct the program-
ming.
File not found
Requested file is not on 
the card
Check the contents of the 
card.
Font not found
Error with the selected 
download font
Cancel current print job, 
change font.
FPGA malfunction
Hardware error
Switch the printer off and 
then on. If error recurs 
call service.
Head error
Hardware error
Switch the printer off and 
then on. If error recurs 
replace printhead.
Head open
Printhead not locked
Lock printhead.
Head too hot
Printhead is overheated
After pausing the print 
job will be continued 
automatically. If the fault 
recurs repeatedly, reduce 
the heat level or the print 
speed via software.
Invalid setup
Error in the configuration 
memory
Re-configure printer. If 
error recurs call service.
Memory overflow
Current print job contains 
too much information, 
e.g. selected font, large 
graphics
Cancel current print 
job.m Reduce amount of 
data to be printed.
Error message
Cause
Remedy
