Problem solution – QuickLabel Plexo! 653 User Manual
Page 108

Fault Correction
96
Plexo! 453 / Plexo! 653 User Guide
Problem Solution
Problem
Cause
Remedy
Transfer ribbon creases
Head locking system not 
adjusted
Adjust the head locking 
system. 
Transfer ribbon deflection 
not adjusted
Adjust the transfer ribbon 
deflection. 
Feed Path of the Transfer 
Ribbon” on page 45.
Transfer ribbon too wide
Use a transfer ribbon 
slightly wider than the 
width of label.
Print image has smears or 
voids
Printhead is dirty
Clean the printhead.
“Cleaning the Printheads” 
on page 69.
Temperature too high
Decrease temperature via 
software.
Unsuitable combination 
of labels and transfer rib-
bon
Use different type of rib-
bon.
Printer prints a sequence 
of characters instead of 
the label format
Printer is in ASCII dump 
mode
Cancel the ASCII dump 
mode.
Printer transports label 
media, but transfer rib-
bon does not move
Transfer ribbon incor-
rectly inserted.
Check and, if necessary, 
correct the transfer rib-
bon web and the orienta-
tion of the label side.
Unsuitable combination 
of labels and transfer rib-
bon
Use different type of rib-
bon.
Printer only prints each 
second label
Setting of the label height 
in the software is too 
large.
Change the label height 
in the software.
