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Problem solution – QuickLabel Plexo! 653 User Manual

Page 108

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Fault Correction

96

Plexo! 453 / Plexo! 653 User Guide

Problem Solution

Problem

Cause

Remedy

Transfer ribbon creases

Head locking system not
adjusted

Adjust the head locking
system.

See “Loading

Labels from Roll” on page
41.

Transfer ribbon deflection
not adjusted

Adjust the transfer ribbon
deflection.

See “Setting the

Feed Path of the Transfer
Ribbon” on page 45.

Transfer ribbon too wide

Use a transfer ribbon
slightly wider than the
width of label.

Print image has smears or
voids

Printhead is dirty

Clean the printhead.

See

“Cleaning the Printheads”
on page 69.

Temperature too high

Decrease temperature via
software.

Unsuitable combination
of labels and transfer rib-
bon

Use different type of rib-
bon.

Printer prints a sequence
of characters instead of
the label format

Printer is in ASCII dump
mode

Cancel the ASCII dump
mode.

Printer transports label
media, but transfer rib-
bon does not move

Transfer ribbon incor-
rectly inserted.

Check and, if necessary,
correct the transfer rib-
bon web and the orienta-
tion of the label side.

Unsuitable combination
of labels and transfer rib-
bon

Use different type of rib-
bon.

Printer only prints each
second label

Setting of the label height
in the software is too
large.

Change the label height
in the software.

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