Problem solution – QuickLabel Plexo! 653 User Manual
Page 108

Fault Correction
96
Plexo! 453 / Plexo! 653 User Guide
Problem Solution
Problem
Cause
Remedy
Transfer ribbon creases
Head locking system not
adjusted
Adjust the head locking
system.
Transfer ribbon deflection
not adjusted
Adjust the transfer ribbon
deflection.
Feed Path of the Transfer
Ribbon” on page 45.
Transfer ribbon too wide
Use a transfer ribbon
slightly wider than the
width of label.
Print image has smears or
voids
Printhead is dirty
Clean the printhead.
“Cleaning the Printheads”
on page 69.
Temperature too high
Decrease temperature via
software.
Unsuitable combination
of labels and transfer rib-
bon
Use different type of rib-
bon.
Printer prints a sequence
of characters instead of
the label format
Printer is in ASCII dump
mode
Cancel the ASCII dump
mode.
Printer transports label
media, but transfer rib-
bon does not move
Transfer ribbon incor-
rectly inserted.
Check and, if necessary,
correct the transfer rib-
bon web and the orienta-
tion of the label side.
Unsuitable combination
of labels and transfer rib-
bon
Use different type of rib-
bon.
Printer only prints each
second label
Setting of the label height
in the software is too
large.
Change the label height
in the software.