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If you forget your password – Konica Minolta Digital StoreFront User Manual

Page 16

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16

If You Forget Your Password

If you forget your password and are therefore unable to log into the site, you can obtain a new

password by providing your user name and the answer to your security question. After you receive the

new password, you can change it as described on page 17.

1. Under Login on the home page, click Forgot your password? The Password Retrieval page opens.
2. Enter your user name and click Next.

3. The security question that you selected when you registered is displayed. Enter the answer to the

security question and click Submit. Your password is e-mailed to you.

The answer to the security question is case-sensitive.