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HID FARGO HDP5000 User Guide User Manual

Page 78

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HDP5000 & HDPii Plus Card Printer Encoder User Guide_L000950, 3.0

Page 78 of 100

July 2013

© 2012, 2013 HID Global Corporation. All rights reserved

Printer Error

Message

Cause

Solution

Laminator Film
Break/Jam

A Film break/jam has been
detected inside the Laminator.

The printer has determined that one or both
overlaminate films have either jammed or broken.

a. Open the Laminator Cover and remove the

Laminator Cartridge(s). If overlaminate is
jammed, remove jam and tighten the
material.

b. Clear any cards in the printer by using the

Forward and/or Back buttons located on the
Printer's LCD display.

c. Tape the ends of the overlaminate together

and wind any excess onto the Take-up Spool
of the Overlaminate.

d. Re-install the Laminator Cartridge(s), close

the Laminator Cover and press the

Resume

button located on the Printer's LCD display to
continue printing.

e. To cancel the print, press the

Cancel Print

button from the Driver's display dialog and
the

Cancel button located on the Printer's

LCD display.

Laminator Film Sensor
Error

The Laminator cannot find the
next panel on the Film.

Check that the Film is installed properly and press

Resume.
To cancel, press the

Cancel Print button or the

Cancel button located on the Printer.

Remove Laminator Film

To continue, remove the
laminator's film.

Open the Laminator's Front Cover. Remove the
film and close the Laminator's Front Cover.

Laminator Film Out

The film installed in the printer is
empty.

Install new Film and press the

Resume button to

continue printing.

To cancel the print, press the

Cancel Print button

or the

Cancel button located on the Printer.

Laminator Film is not
Installed

No film is installed in the Printer.

Install the Film and press

Resume.

To cancel the print, press the

Cancel Print button

or the

Cancel button located on the Printer.

Laminator Film Sensor
Error

The Printer cannot find the next
panel on the Print Film.

Check that the Print Film is installed properly and
press

Resume.

To cancel the print, press the

Cancel Print button

or the

Cancel button located on the Printer.

Wrong Laminator Film
Installed

An incorrect Print Film has been
installed, or a driver setting is
incorrect.

Ensure that the appropriate Print Film is installed
and press the

Resume button located on the

Printer to continue printing.

To cancel, press the

Cancel Print button or the

Cancel button located on the Printer.