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HP Integrity rx4610 Server User Manual

Page 200

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Chapter 11

Troubleshooting

192

A second set of messages will be seen later in the POST that indicates where the
memory test found errors. The sequence is as follows:

8C81: Error in memory subsystem: Upper Board, DIMM 17

8C82: ERRORS FOUND IN MEMORY SUBSYSTEM. FAILING ROWS
WILL BE MAPPED OUT ON THE NEXT RESET. IT IS STRONGLY
SUGGESTED THAT YOU RESET THE SYSTEM NOW.ALLOWING THE
SYSTEM TO CONTINUE TO BOOT MAY RESULT IN UNSTABLE
SYSTEM BEHAVIOR AND/OR HARD DISK CORRUPTION.

Hit to load defaults or to run SETUP or
to continue

The first line will be seen for each DIMM that on which the extended memory test
has found an error. This message will NOT be seen on subsequent POSTs.

The second and the third line will be seen each time a memory error was found by
the extended memory test.

User Action

Upon getting the notification of memory errors during extended memory testing,
HP strongly recommends that the server be reset by pressing the reset button. On
the subsequent boot, the defective DIMMs, found during extended memory
testing, will be mapped out and will not be available as part of the useable
memory. Failure to do the reset would result in an unstable behavior of the
system.

Under ‘User Notification’ in Example #2, the following error message can be seen
if the system is reset.

32768 MB Total Memory Installed
30720 MB Configured
30720 MB Tested

8C9B: DIMMs mapped out: Upper Board, 17-20

NOTE

On the above example, we do NOT see "Memory Errors
Detected", because the defective memory has been mapped
out. This is shown because the second line configured size is
less than the first.