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HP Integrity rx4610 Server User Manual

Page 173

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Chapter 11

Troubleshooting

165

If the HP Server Hangs at POST Codes F0-F2

Use these steps to solve the POST error problems:

1. Inspect the Memory Board for defects.

2. Ensure that all of the DIMMs are properly seated.

3. Swap out the DIMMs and reboot the HP Server. If this does not resolve

the problem, swap out the Memory Board.

If the HP Server Passes POST but Will Not Function

Use these steps to solve POST error problems.

1. If an error message displays on the screen, read the error message text for

recommended actions to take.

2. If the actions do not solve your problem, contact your reseller.

3. If there is no error message, follow these steps:

a. Turn off the HP Server and remove all external peripherals, except the

monitor and keyboard.

b. Boot from an internal hard drive and verify that the HP Server becomes

operational.

c. If the HP Server still is not operational, turn off the monitor, the HP

Server, and all external devices, and check the internal hardware, as
follows:

i. Unplug the power cord and all telephone cables.

ii. Swap out the Legacy I/O Card and reboot the HP Server.

iii. Check that all accessory boards, DC-DC Converters, power pods,

and processors are firmly seated in their slots.

iv. Verify that the DIMMs are inserted in the proper order and firmly

seated on the memory board.

v. Verify that the DIMMs in any given row are the same size and have

the same Hewlett-Packard part number.

vi. Ensure all disk drive power and data cables are securely and

properly connected, at the rear of each drive.

vii. Verify the mass storage configuration with the cabling and switch

diagrams.

viii. Replace the HP Server cover.