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8 administration, 9 restore processes with replication, 10 restore processes without replication – HP StoreOnce Backup User Manual

Page 4: 11 understanding leds, 12 hardware monitoring, 13 troubleshooting

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8 Administration..........................................................................................82

User Account (Administration)..................................................................................................82
Security (Administration)..........................................................................................................83
Date & Time (Administration)....................................................................................................85
Housekeeping (Administration).................................................................................................87
Shutdown (Administration).......................................................................................................88
Software (Administration).........................................................................................................88
Support (Administration)..........................................................................................................91
Backup & Restore (Administration).............................................................................................93
License (Administration)...........................................................................................................94

9 Restore processes with replication...............................................................96

Recovering a Source Appliance (Virtual Tape devices).................................................................96

Reverse replication using the wizard.....................................................................................96
Promoting a Target Library over the WAN using iSCSI..........................................................100
Promoting a target library using colocation.........................................................................101

Recovering a Source Appliance (NAS shares)...........................................................................104

Reverse replication using the wizard...................................................................................104
Promoting a Target Share over the WAN using NAS............................................................107
Promoting a Target Share using colocation..........................................................................108

10 Restore processes without replication.......................................................111

Restore scenarios..................................................................................................................111
Restoring single files..............................................................................................................111
Restore and deduplication.....................................................................................................111
Reconnecting to the to iSCSI VTL devices after host failure..........................................................112

11 Understanding LEDs..............................................................................115

HP D2D4324/4312 Backup System.........................................................................................115
HP D2D4112/4106 Backup System..........................................................................................116
HP D2D2502/2504 Backup System........................................................................................117
Hot-plug drive LEDs...............................................................................................................118
Fibre Channel card LEDs.......................................................................................................119
Capacity upgrade kit LEDs.....................................................................................................119

12 Hardware monitoring............................................................................121

Resolving problems...............................................................................................................122

13 Troubleshooting....................................................................................125

Connecting to the StoreOnce Backup System from the backup application....................................125
Connecting to the network.....................................................................................................125
Using the 10Gb ports (HP D2D4300 Series only).....................................................................126
Performance.........................................................................................................................126
Web Management Interface errors and warnings.....................................................................127
Power On/Off Problems........................................................................................................128
Cannot connect to Web Management Interface........................................................................129
NFS State handle error..........................................................................................................129
Cannot authenticate an iSCSI session......................................................................................130
Diagnostic Fibre Channel device.............................................................................................130
If the HP StoreOnce Backup System runs out of disk space.........................................................130
Cannot access a storage shelf (HP D2D4100 and 4300 Series Backup Systems)...........................131
If backup or replication fails...................................................................................................131
Recovering Devices that have ‘failed to start’ or have become read-only.......................................132
StoreOnce Backup System configuration problems.....................................................................134
Upgrade licenses..................................................................................................................134
Replacement of hardware......................................................................................................134
Upgrades to component parts................................................................................................135

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