Datamax-O'Neil H-Class Operator’s Manual - Manual (Page 125)

H-Class 115
Fault Messages (continued)
Displayed Message Description Possible Solution(s)
REFLECTIVE MODE
CANNOT CALIBRATE
Consistently low sensor
readings were detected.
Press any key to continue.
Ensure that the reflective mark
was inserted face down. Also,
ensure that the sensor is clean
and that the reflective mark is
made from carbon-based ink.
Retry calibration (see Section
5.2).
REFLECTIVE MODE
FAULTY SENSOR
Consistently high sensor
readings were detected.
Press any key to continue.
Ensure that media was removed
from the media sensor during
the appropriate calibration
steps; also ensure that no
labels are stuck in the media
sensor. Retry calibration (see
Section 5.2). If the problem
persists, call for service.
REWINDER FAULT
No rewinder movement
is detected.
Examine the rewinder then
proceed accordingly:
• If full, unload the internal
rewinder then press the
FEED Key to clear the fault;
or,
• If not full, cycle printer
power OFF and ON. If the
fault does not clear, call for
service.
 To continue printing, enter
the menu then go to
PRINTER OPTIONS /
REWINDER and disable the
option (see Section 4.2.3).
REWINDER FULL
The internal rewinder is
at capacity and has
stopped turning.
Unload the internal rewinder
then press the FEED Key to
clear the fault.