Datamax-O'Neil H-Class Operator’s Manual - Manual (Page 113)

H-Class 103
B. Call to get the unlock code and enter it into the printer. Turn OFF the printer.
C. Turn OFF the printer. Connect your computer to the printer via the parallel or USB
port, and then turn ON the printer.
D. Using the Windows print driver, open the Printer Properties box and select the
“Tools” tab. Then, from the “Action” drop-down box, select “Send File to Printer.”
E. When prompted, browse to the downloaded font file on your computer’s hard drive
and then send that file to the printer.

If protected, the destination module must first be unprotected.
With a successful download and installation, the printer will reset. Installed fonts can be
identified by part number and appear on the Configuration Label (and System Display).
The following table lists possible font downloading messages:
Font Download Messages
Displayed Message Descriptions / Possible Causes / Solutions
ACCESS DENIED
FILE EXISTS
A font file of the same name already exists in memory.
ACCESS DENIED
SOFTWARE MISMATCH
The printer has an insufficient configuration level for an
encrypted plug-in, an unlocked font bit, or key mismatch.
Verify the Configuration Level of the printer by examining the
Printer Key then compare it to the software level requirement
for the file being installed.
INVALID HEADER
A wrong file format, file header is corrupt or a transmission
error has occurred. Confirm the font version and try the
download again; however, if the problem continues call for
service.
INVALID IMAGE
The download content was corrupted or a transmission error
occurred. Check for corruption by printing a Configuration
Label (see Section 4.3.5) or by looking at the system window;
a double question mark before the plug-in part number
indicates corruption. Try the download again; however, if the
problem continues call for service.
SUCCESSFUL
The file was successfully installed; the printer will perform an
automatic reset.