ITC IRMA TruPoint Blood Analysis System - Manual (Page 80)

5.2
TROUBLESHOOTING GENERAL
OPERATIONAL PROBLEMS
Corrective actions are listed to help resolve each problem noted in this
section. If necessary, call your service provider for service assistance.
PROBLEM CORRECTIVE ACTION(S)
A NALYZER DOES NOT POWER - ON
• Analyzer does not turn “on”
when right-hand edge of screen
is pressed
1. Verify that the battery is installed, or that AC adapter is
plugged into a working outlet.
2. Try again, pressing more firmly or longer on the screen.
3. Try a fully charged battery, or AC adapter. Verify that the
battery is fully inserted into the analyzer.
4. Call your service provider.
• Analyzer does not turn “on”
when cartridge is inserted
1. Verify that a charged battery is installed, or that AC
adapter is plugged into a working outlet.
2. Remove and re-insert the cartridge. Verify that the
cartridge is fully inserted into the analyzer.
3. Try inserting a new cartridge.
4. Install new edge connector (if available).
5. Call your service provider.
B ATTERY P ROBLEMS
• Battery does not charge 1. Verify that the battery charger is plugged into the power
supply prior to battery insertion.
2. Verify that the battery is fully inserted (yellow indicator
light comes on upon insertion of the battery into the
charger).
3. Inspect battery and battery charger contacts for damage.
4. Clean the contacts on the battery, battery charger, and
analyzer battery compartment. See Section 6-
Maintenance for details.
5. Verify that a NiMH battery is being charged in a NiMH
charger, not a NiCad charger. See Section 6-Maintenance
for details.
6. Call your service provider.
• Fully charged battery is yielding
fewer than expected tests, or the
battery icon on the IRMA
TruPoint screen does not display.
1. Condition the battery. See Section 6-Maintenance for
details.