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Printouts seem blurry or fuzzy, Solution 3: clean the print head, Solution 4: contact hp support – HP Photosmart D5400 series User Manual

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If this did not solve the issue, try the next solution.

Solution 3: Clean the print head

Solution: If the previous solutions did not resolve the issue, try cleaning the print
head.

After cleaning the print head, print a self-test report. Evaluate the self-test report to
see if the print quality problem still exists.
For more information, see:

“Clean the print head” on page 64

“Print and evaluate a self-test report” on page 65

Cause: The print head needed to be cleaned.
If this did not solve the issue, try the next solution.

Solution 4: Contact HP support

Solution: Contact HP support for service.
Go to:

www.hp.com/support

.

If prompted, choose your country/region, and then click Contact HP for information
on calling for technical support.
Cause: There was a problem with the print head.

Printouts seem blurry or fuzzy

Try the following solutions if your printout is not sharp or unclear.

NOTE:

For this issue, there is not a problem with your ink supplies. Therefore,

replacing the ink cartridges or print head is not necessary.

TIP:

After reviewing the solutions in this section, you can go to HP's website to see

if there is additional troubleshooting help. For more information, go to:

www.hp.com/

support

.

Solution 1: Check the print settings

Solution 2: Use a higher quality image

Solution 3: Print the image in a smaller size

Solution 4: Align the printer

Solution 1: Check the print settings

Solution: Check the print settings.

Check the paper type setting to make sure it matches the type of paper loaded in
the input tray.

Check the print quality setting and make sure it is not set too low.
Print the image with a high print quality setting, such as Best or Maximum dpi.

Chapter 11

92

Troubleshooting

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