Memory card troubleshooting – HP Photosmart D5400 series User Manual

Page 113

A blank page came out while printing

Try the following solutions to resolve the issue. Solutions are listed in order, with the most
likely solution first. If the first solution does not solve the problem, continue trying the
remaining solutions until the issue is resolved.

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Solution 1: Remove any extra pages or lines at the end of the document

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Solution 2: Load paper in the input tray

Solution 1: Remove any extra pages or lines at the end of the document

Solution: Open the document file in your software application and remove any extra
pages or lines at the end of the document.
Cause: The document you were printing contained an additional blank page.
If this did not solve the issue, try the next solution.

Solution 2: Load paper in the input tray

Solution: If the product has only a few sheets remaining, load more paper in the
input tray. If there is plenty of paper in the input tray, remove the paper, tap the stack
of paper against a flat surface, and reload the paper into the input tray.
For more information, see:

“Load full-size paper” on page 18

Cause: The product picked up two sheets of paper.

Ink is spraying the inside of the product when I print a photo

Solution: Make sure you load photo paper in the input tray before you print a
borderless print job.
Cause: You were using the wrong paper type. The borderless print settings require
you to print on photo paper.

Memory card troubleshooting

Use this section to solve these memory card and front USB port problems:

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My memory card no longer works in my digital camera

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The product does not read the memory card or storage device

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The Photo light next to the memory card slots is blinking

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The Attention light blinks when I insert my memory card or storage device

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The photos on the memory card do not transfer to my computer