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HP Photosmart D5400 series User Manual

Page 111

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Make sure that you remove all paper from the input tray before loading the envelopes.

For more information, see:

“Load envelopes” on page 23

Cause: A stack of envelopes was loaded incorrectly.

Text or graphics are cut off at the edge of the page

Try the following solutions to resolve the issue. Solutions are listed in order, with the most
likely solution first. If the first solution does not solve the problem, continue trying the
remaining solutions until the issue is resolved.

Solution 1: Check the margin settings

Solution 2: Check the layout of the document

Solution 3: Load the stack of papers correctly

Solution 4: Try printing with borders

Solution 1: Check the margin settings

Solution: Make sure the margin settings for the document do not exceed the
printable area of the product.

To check your margin settings

1.

Preview your print job before sending it to the product.
In most software applications, click the File menu, and then click Print Preview.

2.

Check the margins.
The product uses the margins you have set in your software application, as long
as they are greater than the minimum margins the product supports. For more
information about setting margins in your software application, see the
documentation that came with the software.

3.

Cancel the print job if the margins are not satisfactory, and then adjust the margins
in your software application.

Cause: The margins were not set correctly in your software application.
If this did not solve the issue, try the next solution.

Chapter 11

110

Troubleshooting

T

roub
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