HP Photosmart D5400 series User Manual
Page 155
To clear a paper jam from the rear door
1.
Press in the tab on the left side of the rear door to release the door. Remove the
door by pulling it away from the product.
2.
Gently pull the paper out of the rollers.
CAUTION:
If the paper tears when you are removing it from the rollers, check
the rollers and wheels for torn pieces of paper that might be remaining inside
the product. If you do not remove all the pieces of paper from the product,
more paper jams are likely to occur.
3.
Replace the rear door. Gently push the door forward until it snaps into place.
4.
Press OK on the control panel to continue the current job.
To print a self-test report
1.
Load letter or A4 unused plain white paper into the input tray.
2.
Press and hold the Cancel button and then press the Red-Eye Removal button.
The product prints a self-test report, which contains the following information:
•
Product information: includes the model number, serial number, and other
product information.
•
Revision information: includes the firmware version number.
•
Ink delivery system information: displays the approximate ink level of each
installed ink cartridge, the status of each ink cartridge, the date each cartridge
was installed, and the date each cartridge will expire.
•
Print quality pattern: displays the color blocks, representing each of the
installed ink cartridges. Solid, even blocks of color indicate there are no print
quality problems. When streaks are displayed or there are missing blocks,
clean the print head using the procedure described in
. If the color blocks still show print quality problems after cleaning
the print head, align the product using the procedure described in
Chapter 11
154
Troubleshooting
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