HP Photosmart D5400 series - Manual (Page 149)

Cause: The product was turned off.
If this did not solve the issue, try the next solution.
Solution 2: Connect the product to the computer
Solution: If the product is not properly connected to the computer, communication
errors can occur. Make sure the USB cable is securely connected to the product and
the computer, as shown below.
Cause: The product was not connected to the computer.
Ink cartridge and print head messages
The following is a list of print head and ink cartridge error messages:
• Alignment failed
• Calibration error
• Cannot print
• Carriage stall
• Cartridges in wrong slot
• General printer error
• Incompatible ink cartridges
• Incompatible print head
• Ink alert
• Ink cartridge problem
• Sensor failure - Original HP ink depleted
• Ink service capacity warning
• Ink system failure
• Install ink cartridges
• Install print head and cartridges
Chapter 11
148 Troubleshooting
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