HP Photosmart D5400 series - Manual (Page 114)

My memory card no longer works in my digital camera
Solution: Reformat your memory card in your camera or format your memory card
on a Windows computer by selecting the FAT format instead of FAT32. For more
information, see the documentation that came with your digital camera.
Cause: You formatted the card on a Windows XP computer. By default, Windows
XP will format a memory card of 8 MB or less and 64 MB or more with the FAT32
format. Digital cameras and other products use the FAT (FAT16 or FAT12) format
and cannot recognize a FAT32 formatted card.
The product does not read the memory card or storage device
Try the following solutions to resolve the issue. Solutions are listed in order, with the most
likely solution first. If the first solution does not solve the problem, continue trying the
remaining solutions until the issue is resolved.
• Solution 1: Insert the memory card properly
• Solution 2: Insert the memory card or storage device fully into the appropriate slot on
the product
• Solution 3: Remove the additional memory card
• Solution 4: Reformat the memory card in your digital camera
Solution 1: Insert the memory card properly
Solution: Turn the memory card so that the label side is up and the contacts are
facing the product, and then push the card forward into the appropriate slot until the
Photo light turns on.
If the memory card is not inserted properly, the product will not respond and the Photo
light (near the memory card slots) will not turn on.
After the memory card has been inserted properly, the Photo light will blink for a few
seconds, and then remain lit.
Cause: The memory card was inserted backwards or upside down.
If this did not solve the issue, try the next solution.
Solution 2: Insert the memory card or storage device fully into the appropriate slot
on the product
Solution: Make sure you fully insert the memory card into the appropriate slot on
the product. Or, if you are using a storage device such as a keychain drive, make
sure you fully insert the storage device into the front USB port.
If the memory card or storage device is not inserted properly, the product will not
respond and the Photo light (near the memory card slots) will not turn on.
After a memory card or storage device has been inserted properly, the Photo light will
blink for a few seconds, and then remain lit.
Cause: The memory card or storage device was not fully inserted in the appropriate
slot on the product.
Memory card troubleshooting 113
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