Epiphan Pearl Mini Live Video Production System with 512GB SSD (NA/JP) - Manual (Page 428)

Pearl Mini User Guide Run diagnostic tests using the Admin panel
Diagnostic Description
the public IP address is useful when configuring SRT on
Pearl Mini, especially if Pearl Mini is behind a NAT on the
network. An empty result means the IP address was not
reported.
When you run Connectivity status diagnostics using the Admin panel, additional networking information about
Pearl Mini is displayed.
l MAC address
l IP address
l Network mask
l Default gateway
l DNS servers
l mDNS
Run diagnostic tests using the Admin panel
Using the Admin panel, you can access useful diagnostic tools from the Configuration menu when you select
Network.
Available diagnostic tools:
l Connectivity status: Display the status of critical network connections and features like 802.1x, see
Connectivity status results .
l Ping: Test if the Pearl device can reach a specified destination server on the network. Not all networks
support ping.
l
Trace route: Trace the route that packet traffic takes to get from the Pearl device to a specified destination
server on the network. Not all networks support traceroute.
l Bandwidth test: Display the available upload and download bandwidth speed in Mbps up to a maximum
bandwidth of 1000 Mbps.
l Domain name resolution: Confirm that the Pearl device can resolve a Fully Qualified Domain Name
(FQDN) using the DNS server that is configured for the Pearl device.
l Probe: Check if the Pearl device can establish communication to a specific port on a network host using a
network protocol that you specify. Supported network protocols are: TCP, HTTP, HTTPS, RTSP, RTMP,
and RTMPS.
To troubleshoot networking issues yourself, try to ping the IP address of your Pearl device or do a traceroute to a
server such as 8.8.8.8. If you are unable to resolve your networking issues, contact your network administrator
and provide them the IP address and MAC address of your Pearl device or contact Epiphan support.
For more information about diagnostic tools and test results, see Diagnostic tools .
Run diagnostics using the Admin panel
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